How do I create a cleaning task?

Create turnover cleaning tasks at STR > Cleaning, assign a cleaner, and track completion.

Purpose

Every short-term rental checkout needs a turnover clean before the next guest. Rentivue tracks cleaning as tasks tied to properties and reservations, assigned to cleaners, with status you can see at a glance.

Who can use this

Admins and property managers create and assign tasks; cleaners see and complete their assigned tasks. Requires the Short-Term Rental module.

Steps

1Go to STR > Cleaning (/str/cleaning).
2Click to create a new cleaning task.
3Select the property. If the clean follows a checkout, link the reservation so the task carries the checkout date and next check-in.
4Set the date and time window the clean must happen in — usually between checkout and the next check-in.
5Assign the cleaner (an internal cleaner or a cleaning vendor).
6Add notes for anything unusual: late checkout, deep-clean items, supplies to restock.
7Save. The cleaner sees the task on their list.
8The cleaner marks the task complete when done; flag any damage or missing items found during the clean.
9If the clean has a cost (external cleaner fee), record it so it flows to the owner statement as an expense.

Important notes

Checkout-driven cleans should be created for every reservation — a consistent turnover flow is what keeps back-to-back bookings safe.
The guest-paid cleaning fee (on the reservation) and the cleaner's cost (on the task) are separate amounts; statements can show both sides.
Cleaners only see tasks assigned to them — see the troubleshooting article "Cleaner cannot see task" if something is missing.

Common mistakes

Scheduling a clean after the next guest's check-in time.
Not recording the cleaning cost, so the owner statement misses it.

FAQ

Can cleaning tasks be created automatically per checkout?: Keep your turnover workflow in STR > Cleaning; where automation is enabled for your company, checkout tasks are generated for confirmed reservations — verify in your cleaning list.