How do I create a reservation?

Create a reservation at STR > Reservations > New; Rentivue blocks the dates and prevents double bookings.

Purpose

Create a guest reservation manually — for phone bookings, walk-ins, or bookings made on external channels that you record in Rentivue.

Admins and property managers with reservation permissions. The Short-Term Rental module must be enabled.

1Go to STR > Reservations (/str/reservations) and click "New reservation" (/str/reservations/new).
2Select the property.
3Pick check-in and check-out dates. The picker reflects the live calendar for the property.
4Select or create the guest (guests live in STR > Guests, so repeat guests keep their history).
5Review the price breakdown: nightly rate x nights, cleaning fee, other fees. Adjust if this booking has agreed custom pricing.
6Record the booking source/channel so reporting stays accurate.
7Save. The reservation is created and its dates are immediately blocked on the calendar.
8Verify it appears on STR > Calendar and in the reservations list.

DOUBLE-BOOKING PREVENTION: Rentivue checks the property's calendar when you save. If any night overlaps an existing reservation, a personal-use block, or a manual block, the reservation is rejected with a clear error — it will not silently overwrite anything. See the troubleshooting article "Double booking warning" if you believe the block is wrong.
Reservation money is stored in exact cents and flows into occupancy reports and owner statements.
Cancelling a reservation frees its dates immediately.

Recording the wrong channel, which skews channel reports.
Creating a new guest record for a returning guest instead of picking the existing one.

Can owners see reservations?: Yes, in the partner portal if you enabled it for them — guest names are hidden by default.