How do I generate an owner statement?

Generate, review, finalize, and publish a monthly owner statement from Owners > Statements > New.

Purpose

The owner statement is the monthly financial report you send each owner: income earned, expenses incurred, your management fee, and the resulting owner payout. This article covers the full lifecycle — draft, finalize, and publish to the portal.

Who can use this

Admins and accountants with statement permissions. Requires the Owner Statements module (which depends on Finance).

Steps

1Go to Owners > Statements (/owners/statements) and click "New statement" (/owners/statements/new).
2Select the owner, the property (or properties), and the statement period (usually last month).
3Rentivue computes a preview: rental income (rent collected or reservation revenue), expenses (maintenance, cleaning, other charges), and the management fee per the owner's terms.
4The beginning balance carries over automatically from the owner's most recent finalized statement, so running balances stay continuous.
5Review every line. Amounts come from actual recorded payments, reservations, and expenses — all in exact cents.
6Add adjustments if needed (credits, one-off charges) with a clear description; adjustments are audit-logged.
7Generate the statement. It is saved as a DRAFT — still editable.
8Re-check the draft, ideally by a second person for month-end control.
9FINALIZE the statement. This locks the numbers permanently and produces the PDF document. A finalized statement can no longer be edited.
10Mark it SENT when you deliver it by email, or
11PUBLISH it to the owner portal — only published statements are visible to the owner online.
12If you find an error after finalizing, use Revise to supersede it with a corrected statement — the original is preserved for the audit trail.
13Record the owner payout under Owners > Payouts when you transfer the funds.

Important notes

Finalized means locked: no edits, ever. Fix mistakes with Revise, never by workaround.
Publishing is a separate, deliberate step — finalizing alone does NOT show the statement to the owner.
The management fee is calculated from the owner/property terms; see "How is the management fee or commission calculated?".

Related permissions

Statement read/manage permissions; publishing requires the statement-publish permission.

Common mistakes

Generating a statement before the month's expenses are all recorded — missing costs mean an incorrect payout. See the troubleshooting article "Maintenance cost missing on statement".
Forgetting to publish, then fielding an owner call about a "missing" statement.

FAQ

Can I unpublish a statement?: Yes — unpublish removes it from the portal without altering the numbers.